Terms and Conditions for Restaurant Guests
These terms ensure a clear understanding between the restaurant and its guests, protecting everyone’s rights and responsibilities whenever you use our site or visit our location.
Last updated November 27, 2025
Acceptance of Terms
By using this website or making reservations, you agree to be bound by these terms and conditions. Continued use implies your understanding and acceptance of our site’s policies on service, privacy, and booking practices.
Definitions
This section clarifies key terms appearing throughout our document for your reference.
“Xiravielu” refers to the restaurant brand and its representatives in South Africa.
“Guest” means any visitor using our services, website, or making a dining reservation.
“Booking” means a confirmed reservation for dining, private events, or group arrangements.
“Site” means our xiravielu.sbs website.
Use of Our Services
Guests are asked to provide accurate, honest information when booking or submitting any form on our site.
Eligibility
You must be at least 18 years old to reserve or engage in activities that require legal consent, such as serving or consuming alcohol.
Some services may have additional requirements.
Your Responsibilities
All users should act respectfully and follow house rules during visits or bookings.
Prohibited Uses
Guests should refrain from the following activities to protect safety and comfort.
Intellectual Property Rights
All designs, content, recipes, and images on this site are owned by Xiravielu unless otherwise stated. Use or reproduction is prohibited without written consent from the management.
User Content
Feedback, reviews, or messages sent to us are considered non-confidential.
Rights Regarding User Content
We may use submitted content for promotional or quality control purposes.
Privacy and Personal Data
All personal data is handled per our Privacy Policy and South African POPIA Act. See our Privacy Policy for full details on data practices.
Privacy PolicyWebsite Disclaimer
Use our website and services at your own discretion.
Results May Vary
Dining experiences are personal and influenced by many factors.
Limitation of Liability
Xiravielu is not liable for indirect damages or losses from site use, events, or food consumption beyond legal requirements.
Indemnity
Guests agree to hold Xiravielu harmless against any claims from violation of these terms or misuse of the site or service.
Dispute Resolution
We aim to address all concerns with courtesy and efficiency. Unresolved disputes will be handled according to South African law.
Arbitration
Binding arbitration may apply in certain cases under South African regulations.
This does not prevent informal resolution efforts.
Online Dispute Resolution
You may use official channels for online dispute resolution when available, following industry guidelines.
More on ODR processSeverability
If any part is found unenforceable, other sections remain in effect.
Entire Agreement
These terms, along with other posted policies, represent the full understanding between guests and Xiravielu.
Governing Law and Jurisdiction
All agreements and activities are governed by the laws of South Africa.
Termination
We reserve the right to suspend bookings or site access for violations of these terms.
Changes
These terms may be updated periodically. The latest version is always available on our website.
Contact for Terms
For questions about these terms, please contact our management team.
Email: content@xiravielu.sbs
Phone: +27(41)2312386
Address: 155 West Street, Sandton, Johannesburg 2196 South Africa
Effective Date: November 27, 2025
Version: 1.5